Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. We cannot accept returns or exchanges for special ordered items such as whirlpool baths or specially plated items which are made to order. We can't accept returns or exchanges for products that have been used or installed.After 14 days, you can exchange your product for another one up to 365 days after receiving it.We offer a 14 day no-quibble returns policy.We have a fast turnover of stock and are always doing promotional deals, if you want this item at the advertised price, then we highly recommend you buy as early as possible to avoid disappointment with price and availability in the future. Most Click & collect orders are available within 48hours. Please please your order online and choose click & collect. Next Day Delivery, On stock items we are able to offer fast delivery, to enquire about next day delivery, your order must be placed by 12noon, and you must contact us on live chat or by phoneĬlick & Collect, on stock items we are able to offer you collection from our warehouse. Small Parcels Delivery (taps, shower systems, wastes) 2 - 5 working days. Once your order is in the hands of our dedicated specialist delivery partner they will contact you to arrange delivery on a suitable date.
Once your item has been despatched, you will get a tracking notification via email and text.
We delivery your goods on our own van, or by a 3rd party specialist delivery firm. Medium & Large Delivery ( baths, shower cubicles, bath screens, toilets, basins & furniture ) 3 - 10 working days.
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